7ez77 Privacy Policy

1Introduction

This Privacy Policy ("Policy") describes how 7ez77 ("we", "us" or "our") collects, uses, stores, shares and protects personal data provided by or collected from users ("you" or "Player") of the 7ez77 platform at https://7ez77.pro (the "Platform"). By registering an account, making a deposit or otherwise using the Platform, you acknowledge that you have read this Policy and consent to the data practices described herein.

This Policy is incorporated by reference into the 7ez77 Terms & Conditions and should be read alongside them. If you do not agree with any part of this Policy, you must not use the Platform. We recommend reviewing this Policy periodically, as it may be updated from time to time to reflect changes in our practices or applicable law.

2Information We Collect

7ez77 collects personal data in several ways: directly from you when you register or use the Platform, automatically through technical systems when you interact with our services, and in limited cases from third-party payment processors for transaction verification. The categories of data we may collect include the following.

• Identity data: full name, date of birth, nationality and government-issued identification document details (for KYC verification purposes).
• Contact data: email address, mobile phone number and residential address (city, district and country — full street address collected only where required for regulatory compliance).
• Account data: username, encrypted password, account creation date, account status and communication preferences.
• Financial data: deposit and withdrawal history, payment method type (e.g. bKash, Nagad, Rocket, Upay, Visa, Mastercard), transaction amounts and timestamps. We do not store full card numbers or mobile banking PINs.
• Usage data: IP address, device type and operating system, browser type and version, pages visited, session duration, game activity logs and betting history.
• Communications data: records of correspondence with 7ez77 support, including chat transcripts and email exchanges, retained for audit and quality-assurance purposes.

3How We Use Your Information

7ez77 processes your personal data only for specific, legitimate purposes. We do not use your data in ways that are incompatible with those purposes. The following list sets out the primary uses.

• Account management: to create, maintain and administer your 7ez77 account, including processing registration, updating account details and managing login sessions.
• Payment processing: to facilitate deposits, withdrawals and refunds through your selected payment provider (bKash, Nagad, Rocket, Upay, Visa or Mastercard).
• Identity verification (KYC): to verify your identity before processing withdrawals and to comply with applicable anti-money laundering and responsible gaming regulations.
• Customer support: to respond to queries, complaints and requests submitted through the 7ez77 support channel, and to maintain records of those interactions for quality-assurance purposes.
• Fraud prevention and security: to detect, investigate and prevent fraudulent activity, account abuse, money laundering and other prohibited conduct described in the Terms & Conditions.
• Platform improvement: to analyse aggregated usage patterns, diagnose technical issues and improve the user experience on the Platform. Analytics data is processed in anonymised or pseudonymised form wherever possible.

4Legal Basis for Processing

7ez77 processes your personal data on one or more of the following legal bases, depending on the specific processing activity in question.

• Contractual necessity: processing required to provide the Platform services you have signed up for, including account management and payment processing.
• Legal obligation: processing required for 7ez77 to comply with applicable laws and regulations, including KYC/AML obligations and responsible gaming requirements.
• Legitimate interests: processing carried out in pursuit of 7ez77's legitimate business interests, such as fraud prevention, platform security and service improvement, where those interests are not overridden by your data protection rights.
• Consent: where 7ez77 relies on your consent as the legal basis (for example, for certain marketing communications), you may withdraw that consent at any time by contacting support or updating your account preferences.

5Sharing Your Information

7ez77 does not sell, rent or trade your personal data to any third party. We share data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

• Payment service providers: we share transaction data with your selected payment provider (bKash, Nagad, Rocket, Upay, Visa or Mastercard) solely to process your deposits and withdrawals. These providers operate under their own privacy policies and are bound by data processing agreements with 7ez77.
• Identity verification providers: where we use third-party KYC services to verify your identity documents, the necessary identification data is shared with those providers under strict confidentiality agreements.
• Regulatory and law enforcement authorities: where 7ez77 is legally required to disclose personal data — for example, pursuant to a court order, legal process or investigation by a competent authority — we will comply with that requirement.
• Service providers and technology partners: we may share limited technical data with trusted technology vendors (for example, server hosting, analytics and security services) solely to support the operation of the Platform. All such vendors are contractually prohibited from using your data for their own purposes.

6Payment Data and Financial Information

When you make a deposit or request a withdrawal on 7ez77, your transaction is processed through your selected payment provider. 7ez77 receives a transaction reference, the amount, the payment method type and a confirmation status. We do not receive or store your full mobile banking account credentials, card numbers, CVV codes or mobile banking PINs. Payment data is retained only for as long as necessary to fulfil the transaction, resolve disputes and meet our record-keeping obligations under applicable law.

All financial records held by 7ez77 are protected by access controls that restrict visibility to authorised personnel only. Regular internal audits are conducted to ensure that financial data is not accessed beyond what is strictly necessary for operational or compliance purposes.

7KYC and Identity Verification

7ez77 may require you to complete identity verification before processing withdrawals or where required for regulatory compliance. The KYC process may involve submitting copies of identity documents and supporting evidence. All KYC documents are treated as strictly confidential.

• KYC documents are stored in encrypted form and access is restricted to compliance personnel who require them to complete the verification process.
• Once your identity has been successfully verified, the original document images are retained only for as long as required under applicable regulations. Where retention is no longer required, document images are securely deleted.
• 7ez77 does not use KYC documents for any purpose other than identity verification and regulatory compliance. KYC data is never shared with advertisers or marketing partners.

8Cookies and Tracking Technologies

7ez77 uses cookies and similar tracking technologies to operate the Platform, remember your preferences and analyse how users interact with our services. The following types of cookies may be set when you visit the Platform.

• Essential cookies: required for the Platform to function correctly, including session management, login state and security tokens. These cannot be disabled without breaking core Platform functionality.
• Analytics cookies: used to collect aggregated data about how users navigate the Platform. This helps us identify performance issues and improve the user experience. Analytics data is pseudonymised and does not directly identify individual users.
• Preference cookies: used to remember your settings and preferences, such as language selection and display options, so you do not need to reset them on each visit.
• Security cookies: used to authenticate users, prevent fraudulent use of accounts and protect the Platform against cross-site request forgery and similar attacks.

You can manage or delete cookies through your browser settings at any time. Please note that disabling essential cookies will prevent some or all Platform features from working correctly. 7ez77 does not use third-party advertising cookies or permit any advertising network to track your behaviour across external websites.

9Data Retention

7ez77 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply, subject to regulatory requirements that may mandate longer retention.

Account data is retained for the duration of your active account and for a minimum of five (5) years after account closure, to meet our regulatory record-keeping obligations. Transaction records are retained for a minimum of five (5) years from the date of each transaction. KYC documents are retained for the period required by applicable regulations, after which they are securely deleted. Support communications are retained for two (2) years unless there is an ongoing investigation or dispute requiring their continued retention.

10Data Security

7ez77 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction or disclosure. Our security practices include the following.

11Your Rights

Subject to applicable law, you have the following rights in relation to your personal data held by 7ez77. To exercise any of these rights, contact our support team using the email address provided in Section 15 of this Policy.

• Right of access: you may request a copy of the personal data 7ez77 holds about you, together with information about how it is being processed.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you may request that it be corrected or completed.
• Right to erasure: in certain circumstances you may request that we delete your personal data. This right is subject to our legal obligations to retain certain data — for example, transaction records required for regulatory compliance.
• Right to restriction: you may request that we restrict the processing of your personal data in certain circumstances, for example while the accuracy of data is being disputed.
• Right to data portability: where processing is based on your consent or a contract, you may request that we provide your personal data in a structured, commonly used, machine-readable format.
• Right to object: where processing is based on legitimate interests, you have the right to object to that processing. 7ez77 will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.

7ez77 will respond to all verified data rights requests within a reasonable timeframe. We may ask you to verify your identity before processing your request to ensure that personal data is not disclosed to an unauthorised third party.

12Children's Privacy

7ez77 is strictly an adult platform. We do not knowingly collect personal data from any individual under the age of 21. If we become aware that personal data has been collected from a person under 21 without appropriate consent, that data will be deleted promptly and the associated account will be closed. If you believe a minor has registered on 7ez77, please contact our support team immediately.

13Third-Party Links

The 7ez77 Platform may contain references to third-party game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe and Ezugi. While 7ez77 integrates these games under licence, each provider operates independently and is governed by its own privacy policy. 7ez77 is not responsible for the data practices of third-party game providers, and we encourage you to review their respective privacy policies if you have concerns about how they handle your data.

14Changes to This Policy

7ez77 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will endeavour to notify registered players via email or by displaying a prominent notice on the Platform. The updated Policy will take effect from the date it is published on this page.

Your continued use of 7ez77 following publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated Policy, please stop using the Platform and contact support to request account closure.

15Contact and Data Requests

If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to report a privacy concern, please contact the 7ez77 support team. Our team is available 24/7 and will aim to respond to all privacy-related enquiries promptly. The email address below is displayed as plain text only and is not a clickable link.

Response times: 7ez77 aims to acknowledge all data rights requests within two (2) business days and to provide a full response within twenty-one (21) days. Complex requests may take longer, in which case we will notify you of the expected timeframe.